Fintech is likely to face increased scrutiny after Evolve hack (2024)

A data breach has created a ruckus reverberating through fintech—and reinforcing just how interconnected the sector’s ecosystem really is.

These are the facts: On June 26, Evolve Bank & Trust said it had experienced a cyberattack and data breach, resulting in customers’ data being exposed. Evolve, a financial services company devoted to Banking-as-a-Service companies, has counted companies like Affirm, Wise, Mercury, Bilt, Alloy, Stripe, Branch, Dave, and EarnIn among its customers, partners, or service providers.

And now at least some of these high-profile fintechs have been affected by the data breach. Wise, which worked with Evolve between 2020 and 2023, has said that it’s possible some of its customers have been affected. Mercury also said on social media that it has been affected by the breach, and has accordingly informed customers.

It doesn’t help matters that Evolve has been tied up in the messy bankruptcy proceedings of Synapse, a BaaS company that was backed by the likes of Andreessen Horowitz and 500 Global. The two companies were twisted together in a partnership—and the dissolution has been ugly, with both sides alleging mismanagement in court.

And though Synapse isn’t expressly linked to Evolve’s data breach, it’s another piece in the puzzle of just how deep problems at Evolve seem to run. Here’s another piece: In June, the Federal Reserve demanded Evolve improve its risk management systems around fintech partnerships.

The timing is rough for fintech as a whole—the space has fallen out of favor as prospective venture backers have moved on to other areas, like AI.

“It’s coming at a bad time,” said Nik Milanović, general partner at The Fintech Fund. “Which companies are being funded right now? Which companies are raising money?…A lot of people who were writing blog posts three years ago about fintech being the future are now writing the same blog post about other areas.”

As fintech struggles to find its footing among possible backers, that brightened spotlight is both suboptimal and inevitable, given the inherently sensitive nature of supervising the money of others.

“It puts a lot more scrutiny on the ecosystem,” said Sarah Hinkfuss, Bain Capital Ventures partner. “The word that comes to mind is trust, right? The customers trust that these fintechs are going to safekeep their information and their financial wellness…Those fintechs therefore have to be responsible for everyone that they’re working with, for all of their counterparties, to make sure those counterparties are protecting that trust, because that’s their most important asset.”

Put simply, fintech is in the crosshairs—and is likely scathed.

“Calls for more scrutiny and higher, consistent standards vetting these partnerships have become especially relevant now,” said NMI chief strategy officer Kate Hampton via email. “An outcome such as a serious security incident affecting multiple ecosystem stakeholders and their customers is damaging to fintech as a whole.”

This all sounds like bad news, I know. But here’s some good news and a friendly reminder: On the ground level, the risks for customers are actually quite low—but make sure you have a password manager, said QED partner Amias Gerety.

“The personal risk is mostly low because personal credentials have already been breached in another scenario,” Gerety told Fortune. “It’s absolutely still a good reminder to engage in some personal hygiene around your cybersecurity, right? You definitely wouldn’t go years without showering. You shouldn’t go years without changing your passwords.”

Ultimately, there’s a “this-story-has-everything” quality here: We haven’t even gotten to the senators who’ve sounded off, the fact that Evolve was targeted by Russia-linked hackers, or just how gnarly legal proceedings between Synapse and Evolve have become. But, for now, the most important thing to take away is this: The trouble playing out now is a story years in the making—and the outcome of an open secret.

“It’s worth just really hammering home this point: It was well-known in the fintech industry that Synapse had significant culture, technology, and operational challenges,” said Gerety. “I don’t think we can hold customers accountable for that, but I told every fintech CEO that asked: ‘Do not work with Synapse. Do not work with Evolve.’”

See you Monday,

Allie Garfinkle
Twitter:
@agarfinks
Email: alexandra.garfinkle@fortune.com
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VENTURE DEALS

- Beacon Therapeutics, an Alachua, Fla.-based gene therapy company, raised $170 million in Series B funding. Forbio led the round and was joined by Syncona and others.

- Tembo, a Cincinnati, Ohio-based platform designed to -based tk, raised $14 million in Series A funding. GreatPoint Ventures led the round and was joined by Venrock, Grand Ventures, Wireframe Ventures, Defined Capital, and others.

- Cartken, a Munich, Germany-based developer of AI-powered delivery robots, raised $10 million in funding. 468 Capital led the round and was joined by Incubate Fund, LDV Partners, Vela Partners, and others.

- Granza Bio, an Oxford, U.K.-based therapeutic delivery platform, raised $7.1 million in seed funding. Felicis and Refactor led the round and was joined by Y Combinator and angel investors.

PRIVATE EQUITY

- Aurora Capital Partners acquired First Legal, a Monterey Park, Calif.-based litigation services provider. Financial terms were not disclosed.

- Blackford Capital acquired Industrial Molding Corporation, a Lubbock, Texas-based manufacturer of molded plastic products. Financial terms were not disclosed.

OTHER

- Nano Dimension (Nasdaq: NNDM) agreed to acquire Desktop Metal (NYSE: DM), a Burlington, Mass.-based 3D printer of metal and carbon fiber, for up to $183 million.

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Fintech is likely to face increased scrutiny after Evolve hack (2024)

FAQs

What technical challenges does fintech face in offering the new service? ›

User retention and user experience. Keeping users engaged is one of the most common fintech challenges. Low retention means fewer users, resulting in reduced income. Increasing user retention is possible by providing a better experience.

What does fintech mean? ›

FinTech (financial technology) is a catch-all term referring to software, mobile applications, and other technologies created to improve and automate traditional forms of finance for businesses and consumers alike.

What is the biggest problem in fintech? ›

Barriers and Hurdles Hindering Indian fintech Companies
  • Raising Capital. Capital or funding is the lifeblood of any startup which helps them survive, grow, and stay competitive. ...
  • Regulatory Challenges. ...
  • Security Risk and Data Breaches. ...
  • User Retention and Experience.
Feb 5, 2024

What are the concerns of fintech cybersecurity? ›

Technology Exposures

This includes vulnerabilities inherent to technology apps, cloud computing, mobile devices, and more. Banks that partner with fintech solutions need to be aware of the third-party liabilities they are opening themselves up to as they adopt the technology.

What are the risks of fintech technology? ›

Regulatory fintech risks are risks that arise from the regulatory environment in which fintech companies operate. Fintech and regulation risks refer to the potential for a fintech company to fail to comply with specific regulations and fall under sanctions from regulatory authorities.

What are the pros and cons of fintech? ›

Fintech's advantages include easy access, transaction efficiency, and lower costs. Nevertheless, fintech also has disadvantages, such as data security issues, technological dependence, and a lack of consistent regulation.

How risky is fintech? ›

Possibility of Fraud or Misconduct

Consumers may not be familiar with the complex business models resulting from FinTech. This leads to heightened risks of fraud and misconduct by operators or related parties.

Who is the biggest fintech company? ›

Visa Paytech

Is PayPal a fintech? ›

(NASDAQ:PYPL) PayPal Holdings, Inc. (NASDAQ:PYPL) is one of the best fintech stocks to buy now. The company is arguably the leader going around in the industry as far as online payments are concerned.

Are banks called fintech? ›

No. While banks and startups have created useful fintech applications around basic banking (e.g., checking and savings accounts, bank transfers, credit/debit cards, and loans), many other fintech areas that have more to do with personal finance, investing, or payments (among others) have grown in popularity.

What are the main challenges in integrating fintech with traditional financial systems? ›

Regulatory compliance is a major hurdle, as fintech innovations often outpace existing regulations. To overcome this, institutions can actively engage with regulators and participate in regulatory sandboxes to shape compliant solutions. Cultural resistance within established institutions may impede fintech integration.

What is the most significant challenge the risk lead may face working in a fintech company and how can they overcome it? ›

Regulatory Compliance

The fintech sector is tightly regulated and subject to several banking rules, data protection legislation, payment processing standards, investment laws, and industry-standard security processes. It is challenging yet vital to keep up with and comply with all the rules.

What are the technologies enabling fintech? ›

The 5 Key Technologies in FintechWhen focus on technology underlying fintech, there are 5 key technologies that has been in the focal point of discussion by most speakers as well as demonstrated by exhibitors throughout the event, which are; Blockchain, Artificial Intelligence (AI), Security, Internet of Things (IoT) ...

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