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Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
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What isn't working?
Please let us know what issue you are experiencing with Optimum:
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In the last three months, how would you rate Optimum?
1.98 out of 5 19,916 ratings
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Problems in the last 24 hours in College Station, Texas
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in College Station and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Optimum users through our website.
Internet (55%)
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TV (19%)
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Wi-fi (12%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (2%)
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Live Outage Map Near College Station, Brazos County, Texas
The most recent Optimum outage reports came from the following cities:College Station.
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| City | Problem Type | Report Time |
|---|---|---|
 College Station | Phone | |
| College Station | Internet | |
| College Station | Total Blackout | |
| College Station | Total Blackout | |
| College Station | Internet | |
| Bryan | Phone |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Optimum Issues Reports Near College Station, Texas
Latest outage, problems and issue reports in College Station and nearby locations:
- Jesse James (@rollinsw0llen) reported fromBryan, Texas
@OptimumHelp It asks for my login then takes me to the dashboard. The mail icon goes away once logged in on the internet tab
- Jesse James (@rollinsw0llen) reported fromBryan, Texas
@OptimumHelp It ask for his password. I went through the link and tried optimum imap & pop settings. Also the suddenlink imap/pop settings. Still can't login as it fails the test
- PamAnn (@PamelaAPraesel) reported fromBryan, Texas
@OptimumHelp wifi is down in Bryan Tx. Is anyone working on it?
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
- Tracy Iglesias (@Tracy_Iglesias) reported
@OptimumHelp I am literally in another endless loop with your "customer service" - according to three reps, there is no supervisor, and no reps available that speak English and no one can answer the two questions I have - this has been going on for literally 15 days.
- Tangotiger (@tangotiger) reported
Calling @OptimumHelp and message says "current wait time is between one minute and one minute".54 seconds later, the call goes through. 6 seconds later, the voice says "can I help you".That's one precise algorithm!
- Jenny featured on @OptimumHelp (@chromacatcherr) reported
@andkaseywaslike @OptimumHelp No butt this time lmao So perhaps another technical support service 👀
- Rell Xanotti (@RellXanotti) reported
@OptimumHelp I lost service about 11 hours ago. Still can not access the internet. A bit much now.
- JH22 (@KingJibble) reported
@OptimumHelp @CDUBS_F HEY MY HIGHSCHOOL LOST INTERNET MULTIPLE TIMES THIS WEEK. FIX IT
- Exar Kun (@DarkSithExarKun) reported
@optimum I tried calling Tech Support and nothing I do gets me to a human. All I hear is some message about some email outage that does not affect me or apply to me. WTF is going on?
- James Mullins (@JamesMu12067135) reported
@OptimumHelp we are having internet and cable issues in Harriman ny Eden rd
- Edgar Maldonado (@HeyTeddy) reported
@optimum @OptimumHelp has to be the worst ******* internet company out. STG
- Joel Kahn (@JoelStuffs) reported
@OptimumHelp I am working from home and urgently need internet service, so please let me know what team to call since the regular installation appointment line is unhelpful.
- Hassan (@mhassanz) reported
@OptimumHelp you guys are horrible. You say NO commitment and that's false advertisem*nt. Because when we call to disconnect they say to wait 30 days. That's horrible
